Insurance brokerage services: How to Recognise a Good Partner, Not Just an Insurer
- Guntis Zoldners
- 5 days ago
- 2 min read

In business insurance, two policies can appear similar on paper but turn out to be very different at a critical moment.
Coverage limits differ. Exclusions differ. Terms differ. A risk included in one policy may be missing in another. And often, these differences only become visible after a loss has already occurred.
That is why insurance is not just about buying a policy. It is about the quality of decisions made before the policy is signed. This is where the real value of a good insurance broker begins.
Our approach at Perks
Perks represents only the client’s interests. We do not see our role as simply comparing offers. That is only a small part of what a good broker does. Our goal is to deliver a high standard of insurance brokerage services, and that starts with understanding the client’s business.
We take the time to understand:
which risks affect the company’s operations
where the financial exposure lies
what the company’s growth plans are
where potential weak points exist
Only then do we design an insurance solution. Because standard solutions are rarely the best solutions. We believe good insurance is not a product. It is carefully structured protection.
A new standard for insurance brokerage services in Latvia
We believe the industry standard can be higher.
Higher than simply issuing policies.
Higher than finding the cheapest offer.
Higher than acting as a simple intermediary.
We aim to raise the standard to a consultative partnership where:
Coverage is clear and understandable, not filled with uncertainty.
Risks are analysed in substance, not just formally.
Clients understand what they are buying and why.
Responsibility does not end after the policy is issued.
We want clients to feel that their broker is truly on their side. That is how we see our role. That is what builds long-term partnerships.
Perks is based on simple but strong values.
Clarity. Insurance should not feel like a maze. Our role is to make the complex understandable.
Responsibility. When we advise, we take full responsibility for our recommendations.
Client perspective. Before recommending a solution, we look at it from the client’s position.
Proactivity. A good broker does not wait for problems. They help prevent them.
Long-term partnership. We do not focus on one-off transactions. We build trust over time.

Writer: Guntis Zoldners
Insurance Broker | Perks Founder, Riga, Latvia
Working in the insurance industry since 2007 and setting a new standard for brokerages in Latvia, keeping client interests first - always.
+371 26 668 558



Comments